Refund policy

Snoutica™ Return & Refund Policy

At Snoutica™, your satisfaction matters. If something isn’t right, we’re here to help. Please review our return and refund guidelines below.

Returns

We accept returns within 30 days of delivery as long as the product is unused, unopened, and in its original packaging.

For hygiene and safety reasons, we cannot accept returns on opened wipe containers. Once the seal is broken, the item is considered used and cannot be restocked.

To qualify for a return:

• The product must be unopened

• The packaging must be intact and undamaged

• You must provide your order number or proof of purchase

Refunds

Once your return is received and inspected, we will notify you of approval. Approved refunds are issued to your original payment method within 3–7 business days.

Shipping fees are non‑refundable unless the return is due to an error on our end (wrong item, damaged item, etc.).

Exchanges

We only replace items if they arrive defective or damaged. If you need an exchange, contact us at Snoutica.support@gmail.com

How to Start a Return

Email us at Snoutica.support@gmail.com with:

• Your name

• Order number

• Reason for return

Our team will provide instructions and a return address.